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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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This USB drive offers a method to cleanly install Apple Mac OS X 10.15 Catalina or to upgrade your current system to Catalina 10.15. Please note that whether you're installing anew, recovering, or updating your software via USB, the process is comprehensive and may require 30-45 minutes to finish. Your patience is appreciated as the installation or upgrade completes.
Compatibility List:
Installation Guide:
Ensure your Mac meets the necessary specifications to enjoy the full benefits of Apple Mac OS X 10.15 Catalina with this essential upgrade or fresh installation USB drive.
INSTANT DELIVERY & DOWNLOADS
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WORLDWIDE TRACKED DELIVERY
We have a NO FIX NO FEE Policy in place for all our software, this means you are covered for 30 days from the date of purchase, therefore if you DO NOT LIKE the software or our software could not help you, we will refund in full NO QUESTIONS ASKED.
Items faulty on arrival. You have the option of an exchange or refund. If your items are faulty on arrival, you have 7 calendar days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. We test returned items, and if a returned item is found not to be faulty by our technicians we will return the item to you, in this instance you will be liable for the return carriage.
If any of your purchases develop a fault, and it's more than 28 calendar days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair.
Damage in Transit
If any items were damaged in transit, we ask that you report it to us within 7 working days. If the items are visibly damaged on receipt, please refuse the delivery and call Customer services. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method.
Item Missing or Incorrect Item
If there is an item missing from your order or the wrong item has been sent, then please email us at: help@officialsoftwarekeys.com as soon as possible and in any event within three days, and we will do our best to resolve the problem.
Catalina was back up and running in no time. Very user-friendly, even for a tech novice. Excellent support.
Seamless recovery and installation. Support was quick to respond to my queries about navigation.
Easy to use and fast. The USB restored my system without any hitches.
Efficient recovery solution. Support was helpful in guiding the reinstall process.
Installation was straightforward. The USB worked perfectly for recovering MacOS Catalina. Quick delivery.
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